Workshop intake
Record the client, product, model, optional serial number, reported issue, delivered accessories and internal notes. Every case stays connected to the client history.
Reports and PDF documents
Generate service reports, intake and return documents as PDFs that can be printed and archived in dedicated folders.
Tickets and communication
Web requests can flow into the desktop app and answers can be managed centrally instead of being lost across email threads.
FAQ
Can I print an intake note?
Yes. Service cases can generate PDF and printable documents with the data entered.
Is the serial number mandatory?
No. Model and serial number are optional, but they appear in documents when provided.