NexaDesk Changelog

2.0.108Latest version

Released on 2026-07-16

Gestionale 2.0.108 with account platform and entitlement v2

Gestionale release for the account-first foundation: licenses, organizations, installations, operators, managed devices and remote sessions start sharing the same server-side model.

NexaDesk

New features

New `v2_entitlement` lookup returning profile, organization, installation and signed permissions.
Client area updated with modern usage for installations, operators, managed devices and active remote sessions.
Server APIs for managed devices and remote session leases with heartbeat.

Improvements

License serials remain compatible but are automatically linked to account and organization records.
Managed device limits are enforced server-side.
Account/licensing architecture documentation updated.

Fixes

Gestionale license checks use the entitlement v2 profile when available.
Improved trilingual consistency for new usage data shown in the client area.

Notes: This release prepares modular enterprise control. Full Bridge Daemon wiring to v2 leases will continue progressively.

Remote Client 0.6.12

Released on 2026-07-16

Remote Client 0.6.12 with entitlement v2

Remote Client release that stores the v2 entitlement profile returned by NexaDesk account login or manual license verification.

NexaDesk

New features

License verification also retrieves organization, installation and v2 permissions.
Account login stores the authorization profile linked to the license in the client.

Improvements

The client is ready for server-governed remote limits and modules.
Receiving support with temporary ID and password remains compatible.

Fixes

Manually entered licenses are no longer limited to the legacy-only response.

Notes: Account login is required only for commercial remote support usage; support recipients can continue using temporary ID and password.

2.0.107

Released on 2026-07-16

Gestionale 2.0.107 with fiscal status refresh and provider webhook

Gestionale release completing the first monitoring cycle after electronic sending: invoice status can be refreshed from the desktop and the NexaDesk fiscal server can receive provider webhook notifications.

NexaDesk

New features

New “Refresh status” action for already prepared or sent electronic invoices.
New server-side fiscal webhook endpoint for provider/SdI outcomes.
Historical storage of notifications, events and transmission states linked to the invoice.

Improvements

Status refresh uses the server ID or local invoice ID without regenerating XML.
Duplicate webhook events are detected and not applied twice.
Provider errors are stored in a readable way on the local invoice.

Fixes

After sending, status no longer remains limited to provider acceptance.
Later provider outcomes can be acquired without resending the invoice.

Notes: The webhook supports a configurable server-side secret. Full provider signature validation depends on the final A-Cube production signature format.

2.0.106

Released on 2026-07-16

Gestionale 2.0.106 with server-side e-invoice sending

Gestionale release completing the second operational step for Italian e-invoices: after preparation on the NexaDesk fiscal server, the invoice can be submitted to the server-side fiscal provider.

NexaDesk

New features

New “Send to SDI” action for already prepared electronic invoices.
New “Retry sending” action when the provider returns a temporary error.
Clearer local states for sending, provider acceptance, waiting for SdI, delivery, rejection and errors.

Improvements

The desktop continues not to store A-Cube credentials; sending only goes through the NexaDesk fiscal server.
The PDF invoice remains available even when electronic invoicing is enabled.
Electronic sending remains limited to the Italian fiscal scope with customer SDI code or PEC email.

Fixes

Invoice list refreshes automatically after electronic preparation or sending.
Electronic status resets when a prepared but not yet sent invoice is edited.

Notes: Actual sending requires the fiscal provider to be configured on the NexaDesk server. This release does not store provider credentials in the desktop app.

2.0.105

Released on 2026-07-16

Gestionale 2.0.105 with Italian e-invoice preparation

Gestionale release introducing the desktop foundation for Italian e-invoice preparation through the NexaDesk fiscal service while keeping standard PDF invoices independent.

NexaDesk

New features

New e-send status in the invoice list.
New “Prepare e-send” action for Italian electronic invoices.
Local tracking of preparation state, server invoice ID and transmission ID.

Improvements

Electronic preparation is shown only when the fiscal country is Italy.
PDF invoices remain available for every country, tax regime and customer.
The desktop client does not store A-Cube credentials and talks only to the NexaDesk fiscal server.

Fixes

Explicit block when an Italian customer has neither SDI code nor PEC email.
Invoice status is refreshed correctly after editing invoices that were not prepared or failed preparation.

Notes: This release prepares the invoice on the NexaDesk server. Actual delivery to A-Cube/SDI remains a later provider step. Standard PDF output remains available.

Remote Client 0.6.11

Released on 2026-07-15

NexaDesk account login for remote support licensing

Remote Client release focused on account linking: from Settings, users can sign in with a NexaDesk account and automatically bind a remote support license or a Gestionale license with the remote module enabled.

NexaDesk

New features

New Settings > Account section in the Remote Client.
NexaDesk account login with automatic remote support license verification.
Support for Gestionale licenses that include the remote support module.

Improvements

The account password is not stored in the client; only an encrypted local token is retained.
The linked account registers the device activation on the license server.
Receiving support with temporary ID and password remains available without login.

Fixes

License API now recognizes the remote support module inside a Gestionale license.
Updated Gestionale references to Remote Client 0.6.11 packages.

Notes: Account login adds a license and security layer for users who start remote support sessions. It does not block end users who only need to receive support.

Remote Client 0.6.10

Released on 2026-07-15

Guided macOS updates for unsigned builds

Remote Client corrective release: on macOS the client now detects Apple signature validation blocks and guides the user to manual download instead of exposing technical code-signature errors.

NexaDesk

New features

Dedicated message when macOS auto-update is not available for unsigned or non-notarized builds.
Fallback “Download from website” action for the official Remote Client download.

Improvements

Clearer distinction between automatic update and manual installation on macOS.
Windows and macOS downloads aligned to Remote Client 0.6.10.

Fixes

Handled “Code signature did not pass validation” with a readable operational message.
Updated Gestionale references to the latest Remote Client packages.

Notes: On macOS, automatic installation requires an Apple Developer ID signed and notarized build. Until then, download manually and move the app to Applications.

Remote Client 0.6.9

Released on 2026-07-14

Guided macOS permissions for remote support

Remote Client corrective release: the Support settings now show the macOS permissions required for screen sharing and remote control.

NexaDesk

New features

Dedicated macOS permission panel inside Settings > Support.
Direct buttons to open Screen Recording and Accessibility in macOS System Settings.

Improvements

When screen sharing fails on macOS, the client automatically opens the correct guidance.
Clearer messages for Windows-to-Mac sessions waiting for the remote screen.

Fixes

Added the missing renderer link to macOS Accessibility settings.
Reduced the risk of treating ineffective macOS permissions as a generic relay error.

Notes: After changing macOS permissions, restart NexaDesk Remote Client. If the permission was already listed but does not work, remove and re-add the app from the list.

2.0.104

Released on 2026-07-11

Gestionale 2.0.104 with aligned remote support viewer

Gestionale corrective release: the integrated Remote Support module now uses the same pointer behavior as the Remote Client to avoid local cursor overlays during remote control.

NexaDesk

New features

Gestionale packages updated to version 2.0.104 for macOS and Windows.

Improvements

The integrated remote support viewer no longer shows a local crosshair cursor above the remote desktop.
More consistent experience between the standalone Remote Client and the Gestionale Remote Support module.

Fixes

Removed the possible double-pointer effect also when remote support is launched from the Gestionale.

Notes: macOS Screen Recording diagnostics remain in the Remote Client because the client running on the remote Mac must capture and transmit the desktop.

2.0.103

Released on 2026-07-11

Remote Client 0.6.7 with single pointer and macOS diagnostics

Targeted remote support fix: removes the duplicate cursor in the viewer and makes macOS Screen Recording permission issues clearer.

NexaDesk

New features

Remote Client 0.6.7 published for macOS and Windows.
Dedicated diagnostics for macOS Screen Recording permission when a Mac shares its desktop.

Improvements

The viewer no longer draws an additional local pointer above the remote cursor.
Clearer operational messages when macOS keeps stale screen permissions after updates or reinstalls.
Remote Client downloads updated to version 0.6.7.

Fixes

Fixed the annoying double mouse cursor during remote control.
Improved the Windows-to-Mac waiting-for-remote-screen case when macOS permissions are not actually valid.

Notes: If macOS still waits for the screen, remove and re-add NexaDesk Remote Client in Privacy & Security > Screen Recording, then reopen the app.

2.0.102

Released on 2026-07-11

Remote support with more consistent streaming and input

Remote Client corrective release: the viewer receives more reliable display metadata, reduces stale-frame buildup and keeps the main screen cleaner.

NexaDesk

New features

Remote Client 0.6.6 with display metadata also sent through the WebRTC data channel.
Remote viewer clipboard and advanced menus are hidden by default and opened only when needed.
Faster input path over the data channel with lower throttling for mouse movement.

Improvements

Better mapping between viewer coordinates and the remote desktop when display size and display area are available.
Lighter fallback polling to reduce backlog and stale frames.
Cleaner Remote Client main screen with less operational text and technical controls moved to Settings.
Remote Client downloads updated to version 0.6.6.

Fixes

Reduced the risk of the clipboard panel staying above the session during tests.
Improved base for the next native codec/streaming step without breaking the existing updater channel.

Notes: This release stabilizes the video/input flow. The native codec remains the next technical step for smoother and more precise remote support.

2.0.101

Released on 2026-07-10

Viewer telemetry and closable clipboard

Remote-support corrective release: the viewer now shows real operating metrics and the clipboard panel no longer stays stuck above the session.

NexaDesk

New features

Remote Client 0.6.5 with visible FPS, latency and bitrate metrics in the remote viewer.
Periodic client-side logging for capture FPS, outgoing bitrate and frames superseded by the relay.

Improvements

The clipboard panel can be closed with its button, Esc or by clicking outside the panel.
Metrics make it easier to separate capture, network, relay and rendering issues during tests.
Remote Client downloads updated to version 0.6.5.

Fixes

Fixed the viewer clipboard panel, which could remain visible even when marked as hidden.
Added visibility into effective frame rate before the next codec/native video encoder step.

Notes: This release does not add new remote-support features: it stabilizes the viewer and prepares the next native video codec step.

2.0.100

Released on 2026-07-05

More accurate remote coordinates

Remote-support corrective release: the viewer now sends real captured-desktop metadata to the remote client, allowing mouse and click events to be mapped more accurately.

NexaDesk

New features

Remote Client 0.6.4 with an enriched input protocol for coordinates, desktop area and capture mode.
Updated Win32 input helper using displayLeft, displayTop, displayWidth and displayHeight when available.
Remote viewer better prepared for Windows DPI scaling and multi-monitor desktops.

Improvements

Better consistency between the image shown in the viewer and the real mouse position on the remote device.
Reduced risk of misplaced clicks when the session uses frame fallback instead of direct video.
Remote Client downloads updated to version 0.6.4.

Fixes

Display metadata is now passed from the viewer to the main process and then to the native Windows helper.
Improved the Windows remote-control base before the next native video encoder step.

Notes: This release completes the first native Windows cycle: dedicated capture and more reliable input coordinates. The next major step remains Desktop Duplication/native video encoding.

2.0.99

Released on 2026-07-05

Native Windows capture for Remote Client

Technical remote-support release: a persistent native Windows helper now captures, scales and compresses frames outside the Electron process.

NexaDesk

New features

Remote Client 0.6.3 with a native Windows helper dedicated to screen capture.
Automatic packaging of nexadesk-capture-helper.exe next to the Win32 input helper.
Richer frame metadata for real desktop dimensions, capture mode and capture duration.

Improvements

On Windows the client prefers native capture and falls back to desktopCapturer only when needed.
Shorter native fallback interval for more responsive sessions when WebRTC is not available.
Foundation prepared for the next Desktop Duplication/native video encoder step.

Fixes

Reduced load on the Electron process during Windows screen sharing.
Improved helper-process cleanup when closing Remote Client.
Remote Client downloads updated to version 0.6.3.

Notes: This release is the second native step: it improves the Windows video fallback. The next step remains a true native capture/encoder streaming module.

2.0.98

Released on 2026-07-05

Native Windows base for remote support

Technical Remote Client release: the first proprietary Win32 input-helper base is now available, while keeping the PowerShell fallback for compatibility.

NexaDesk

New features

Remote Client 0.6.2 can automatically use a native Windows input helper when bundled.
Dedicated Win32 helper source for mouse movement, clicks, double-click, wheel, keys and shortcuts.
GitHub workflow updated to build the native helper before packaging the Windows Remote Client.

Improvements

More robust helper startup: the client prefers the native binary and falls back to PowerShell only when needed.
Project structure prepared to separate Electron UI, native input and the future native capture/encoder path.
Downloads and Gestionale-generated packages aligned to the new Remote Client version.

Fixes

Reduced lockup risk from scripted input helpers on sensitive Windows systems.
Helper state is cleaned when the helper exits or fails.
Improved technical base for real Windows remote control.

Notes: This is the first native phase: Windows input can use the new helper once the binary is built and included. The next quality jump is native capture/encoding.

2.0.97

Released on 2026-07-04

Cleaner Remote Client and steadier control

Remote support release: the Remote Client main screen has been simplified and technical options now live in Settings.

NexaDesk

New features

Remote Client 0.6.1 with a main screen focused on ID, password and connecting to another device.
New Settings window with General, License, Updates and Assistance sections.
Native app menu entries for settings and required macOS permissions.

Improvements

Remote Viewer has a cleaner command bar and a dedicated menu for shortcuts and advanced actions.
Clipboard panel is hidden by default and opened only when needed.
Reduced mouse event pressure to avoid lockups on Windows and lower-powered devices.

Fixes

Fixed a shutdown crash when a window had already been destroyed during a remote status update.
Improved macOS control handling with Accessibility permission checks.
Reduced freezes caused by repeated clicks and long input queues.

Notes: macOS remote control still requires Screen Recording and Accessibility permissions. On Windows, running the client as administrator may be required to control elevated windows.

2.0.96

Released on 2026-07-04

Dedicated NexaDesk Remote licensing

Remote Client release: standalone remote support now separates free private use from professional use with a dedicated product license.

NexaDesk

New features

Remote Client 0.6.0 with an integrated remote support license section.
Activation and verification through the NexaDesk license server with product code remote_support.
Monthly free-session counter for private non-commercial use.

Improvements

Receiving support remains possible without a license so end customers can still share ID and password.
Starting connections to other devices is enabled by an active license or by remaining free sessions.
Clearer messages for wrong product licenses and exhausted free usage.

Fixes

Separated Gestionale licensing from standalone remote support licensing.

Notes: A standard Gestionale license does not activate NexaDesk Remote standalone. A remote_support license or an intended bundle license is required.

2.0.95

Released on 2026-07-04

Remote support with first WebRTC channel

Technical release for Gestionale and Remote Client: the remote viewer starts WebRTC negotiation through the encrypted NexaDesk relay, receives the remote screen as a video stream when possible, and uses a data channel for lower-latency mouse and keyboard input.

NexaDesk

New features

Remote Client 0.5.0 with WebRTC signaling through the existing encrypted relay.
Standalone viewer with a dedicated video element and automatic fallback to relay frames.
WebRTC data channel for mouse, keyboard and text events when the peer connection is active.

Improvements

The JPEG relay path remains available as fallback, but it is no longer the only route for remote video.
The viewer window now calculates aspect ratio and coordinates on the new video stream as well.
The assisted client answers WebRTC offers only for sessions with valid ID/password and encrypted relay envelopes.

Fixes

Reduced the bottleneck caused by continuous JPEG screenshots through the relay.
Prepared the base for further streaming optimizations and for a future dedicated TURN service.

Notes: Install Gestionale 2.0.95 and Remote Client 0.5.0 on both sides to test the new channel. If WebRTC cannot negotiate, the session still uses the relay fallback.

2.0.94

Released on 2026-07-04

Remote support Windows input and adaptive frames

Corrective release for Gestionale and Remote Client: Windows remote control now uses a more direct input helper, mouse moves are coalesced, and screen sharing adapts frame quality and size based on relay response time.

NexaDesk

New features

Remote Client 0.4.16 with Windows keyboard input through native Win32 calls.
Adaptive frame encoding to reduce stalls when network or relay response slows down.

Improvements

Viewer mouse moves are coalesced: only the latest useful position is sent instead of building a long queue.
The Gestionale embedded viewer now uses the same anti-backlog logic as the standalone client.
Screen capture avoids overlapping frames and adjusts quality and size progressively.

Fixes

Reduced cases where keyboard input and shortcuts were not executed on the assisted Windows PC.
Reduced stutter and stalls caused by too many pending mouse/frame packets.

Notes: Install Gestionale 2.0.94 and Remote Client 0.4.16 on the assisted computer to use these fixes.

2.0.93

Released on 2026-07-03

More reliable macOS update installation

Gestionale corrective release: the “Restart and install” button on macOS now finds the downloaded update package even when Electron does not expose the file path directly.

NexaDesk

New features

Fallback search in the macOS updater cache to automatically locate the downloaded ZIP.

Improvements

More reliable update installation flow after the download completes.
Update status messages stay the same, but the flow now better tolerates missing internal helper paths.

Fixes

Fixed a case where “Restart and install” could fail to start app replacement on macOS.

Notes: This release does not change Remote Client, which remains version 0.4.15.

2.0.92

Released on 2026-07-03

Remote support push, remote control and client updates

Application release for Gestionale and Remote Client: the remote viewer receives updates through WebSocket push, remote control is synchronized faster, and Remote Client introduces its own update workflow.

NexaDesk

New features

Remote Client 0.4.15 with update check, download and restart/install from inside the client.
Remote Client standalone viewer receives frames, heartbeats, clipboard and control acknowledgements through WebSocket push.
Keyboard input from the viewer: text, main keys and quick combinations such as copy, paste and select all.

Improvements

Lighter screen frames and higher update frequency to reduce session stutter.
Client remote-control channel stays subscribed through WebSocket, with polling used only as fallback.
Viewer clipboard panel can be closed so it no longer stays permanently in front.

Fixes

Reduced the risk of “Object has been destroyed” when closing Remote Client.
Aligned remote-control arrow keys between viewer and assisted client.
The client re-enables the control subscription after a new ID, password renewal or config import.

Notes: Install Gestionale 2.0.92 and Remote Client 0.4.15 to use these fixes. Smoothness has improved, but the next quality step requires an even more specialized video/input channel.

2.0.91

Released on 2026-07-03

Remote support through dedicated WebSocket relay

Technical remote-support release: Gestionale and Remote Client now prefer the direct WebSocket/TLS channel to the NexaDesk daemon, keeping HTTP only as fallback.

NexaDesk

New features

Remote Client 0.4.14 with preferred channel `wss://nexadesk.de:8788/remote-relay-ws`.
Session and device packages generated by the desktop app now include `relay.ws_url`.
The relay daemon exposes direct health check and public WSS listener separately from Apache.

Improvements

Reduced Apache/PHP transport for frames, heartbeats, clipboard and control events.
Persistent relay connection in the client with automatic HTTP fallback when WSS is not reachable.
Relay installer updated with TLS configuration and public port 8788.

Fixes

Remote Client downloads aligned across website, client area and desktop-generated packages.
Prepared the technical base for a viewer with fewer HTTP polling delays.

Notes: To use the new channel, install Remote Client 0.4.14 on the assisted computer and update Gestionale to 2.0.91.

2.0.90

Released on 2026-07-03

Smoother remote support and manageable infrastructure

Corrective release for Remote Client and admin panel: more responsive viewer, visible local pointer and operational server details.

NexaDesk

New features

Remote Client 0.4.13 published on website and download area.
Infrastructure tab with service detail page, logs, resources and safe operational actions.

Improvements

Higher frame cadence and improved image quality reduce the slideshow effect.
Viewer now shows a local pointer and maps coordinates against the actually rendered frame.
Remote control is requested automatically once the viewer receives the remote screen.

Fixes

Remote Client download links aligned across website, client area and desktop-generated packages.
Added whitelisted server service control to avoid arbitrary commands.

Notes: To test corrected remote control, Remote Client 0.4.13 must also be installed on the assisted Windows computer.

2.0.88

Released on 2026-07-03

Cleaner technical Remote Client

Remote Client corrective release: the home screen no longer exposes the relay server address and keeps only assisted-user information visible.

NexaDesk

New features

Remote Client 0.4.12 published on website and download area.

Improvements

Removed the visible relay address from the main Remote Client screen.
Technical configuration remains internal; the user sees only ID, password, status and device data.

Fixes

Downloads and desktop-generated packages aligned to the new Remote Client version.

Notes: The relay endpoint is not treated as a security secret, but it is hidden from the UI for a more professional client experience.

2.0.87

Released on 2026-07-03

Windows remote-control stability

Corrective release focused on remote-support stability: lighter Windows input, less relay backlog and safer client shutdown.

NexaDesk

New features

Remote Client 0.4.10 with a persistent Windows input helper for mouse, clicks, wheel and keyboard.
Remote Client downloads updated across website, client area and desktop-generated packages.

Improvements

The Windows client no longer starts PowerShell for every remote mouse move or click.
Mouse moves are coalesced to avoid backlog when the technician moves quickly.
Screen frames are compressed and paced more conservatively to reduce relay pressure.
Standalone viewer and desktop-app viewer now use more balanced polling and mouse sending.

Fixes

Reduced crash risk during repeated clicks or Remote Client shutdown.
More robust shutdown: timers, screen sharing and input helper stop before exit.
Reduced freezes and delays caused by too many pending input events.

Notes: This release stabilizes the relay-frame prototype. Enterprise-grade smoothness will require a dedicated streaming channel later.

2.0.86

Released on 2026-07-03

Smoother remote support and ready Remote Client

Release focused on a more natural remote-support flow: simplified Remote Client, more responsive viewer, lighter relay and more stable Windows remote control.

NexaDesk

New features

Remote Client 0.4.9 opens in ready support mode: ID/password visible, screen sharing and remote control prepared automatically.
Remote Client application menu now includes new ID, configuration import, start/stop support and help.
Remote Client viewer opens in a larger dedicated window.

Improvements

Larger screen frames with a much faster refresh interval than the previous slow polling.
Less throttled remote mouse movement and DPI-aware Windows coordinates.
Internal desktop-app viewer updated with faster polling and better image fit.
Encrypted relay configured with SQLite WAL, lock timeout and limits suited for interactive events.

Fixes

Fixed JavaScript error when closing Remote Client after the window had already been destroyed.
Reduced internal relay errors caused by SQLite locks during sessions with frequent frames and input.
Removed the separate QuickSupport control-consent button: temporary ID and password now act as the operational consent for an attended session.

Notes: The current prototype still uses encrypted relay frames; enterprise-grade fluidity will require dedicated streaming/WebRTC later.

2.0.85

Released on 2026-07-03

Suppliers, deadlines and purchase prices

Release focused on turning Suppliers into an operational module with deadlines, purchase catalogues, price history and a more controlled Amazon Business import.

NexaDesk

New features

New supplier dashboard with KPIs for active suppliers, tracked products, open deadlines and urgent deadlines.
Supplier deadline calendar for reminders, payments, renewals, orders, status and amount.
Supplier product catalogue with SKU, ASIN, brand, net/gross price, VAT, currency, availability and notes.
Price history for each supplier product across repeated checks.

Improvements

Cleaner Amazon Business import for title, ASIN, brand, description, availability and prices when present on the page.
Promotion to the main product catalogue with a configurable margin.
Supplier master data expanded with category, status, payment terms, delivery days, minimum order and operational dates.

Fixes

Reduced reliance on scattered prompt dialogs when maintaining supplier products.
Deleting a supplier now also removes related deadlines and price history.

Notes: Amazon import depends on the page visible to the browser and does not replace official Amazon Business APIs or integration agreements.

2.0.84

Released on 2026-07-02

Modular licensing and dynamic downloads

Release focused on more consistent module enforcement and safer official downloads.

NexaDesk

New features

Additional backend enforcement for commercial documents, contracts and rental fleet when the module is not included.
Clearer navigation feedback when a section requires a module missing from the active plan.
Public downloads now read official latest manifests instead of hardcoded artifact names.

Improvements

Remote-control events now carry only explicitly allowed fields and commands.
License admin CSRF issues are shown as managed notices instead of raw technical errors.
Premium modules remain enforced even if the UI is bypassed.

Fixes

Reduced the risk of an updated build being unavailable because of an old hardcoded download filename.
Stopped arbitrary properties from being forwarded inside remote input events.

Notes: This release does not change the standalone Remote Client version.

2.0.83

Released on 2026-07-02

Remote support command feedback

Release focused on making remote-control sessions clearer and safer during support work.

NexaDesk

New features

Remote Client 0.4.7 with encrypted command acknowledgements back to the desktop app and viewer.
The desktop app now shows the real command status: request sent, executed, blocked or consent missing.

Improvements

Enabling remote click now automatically requests customer control consent.
Closing the viewer revokes remote control before prompting for the support report.
The standalone viewer revokes control when it is closed or when control is disabled.

Fixes

Removed ambiguous standalone viewer behavior where disabling control still sent a new control request.
Improved operator feedback when a command is blocked because consent is missing or expired.

Notes: Automatic input control remains limited to the Windows client; other systems continue to support screen sharing, session history and reporting.

2.0.82

Released on 2026-07-01

More guided remote support

Release focused on cleaner remote-session closure and updated Remote Client packages.

NexaDesk

New features

Remote Client 0.4.6 with operational hints for screen-sharing and remote-control permissions.
Closing the desktop viewer now prompts for the support-session report.

Improvements

When the customer stops screen sharing, remote-control consent is revoked automatically.
A remote-control request brings the customer Remote Client to the front.
Remote Client installers generated by the desktop app now point to version 0.4.6.

Fixes

Improved remote-session closure flow so support work is not left without customer history.
Internal downloads, download area and operational Remote Client channel are aligned.

Notes: Automatic input control remains active on the Windows client; screen sharing and support history are managed on other systems as well.

2.0.81

Released on 2026-06-29

Remote Client with separate viewer

Release focused on making remote support clearer: simple home screen and dedicated viewer window for remote control.

NexaDesk

New features

Remote Client 0.4.5 with a main window dedicated to ID, password and quick connection.
New separate Remote Viewer window for the remote screen.
Top viewer toolbar with remote control, hotkeys, double click, clipboard and close-session action.

Improvements

When a connection to another device starts, the main window is minimized automatically.
The remote screen now uses a dedicated full-window stage instead of appearing below client details.
The same viewer window can update to a new session when a new connection is requested.

Fixes

Removed the old layout that showed ID/password, connection controls and screen viewer on the same page.
Reduced confusion between the computer receiving support and the computer being connected to.

Notes: The connection model remains based on the encrypted NexaDesk bridge and customer-provided ID/password or authorized direct access.

2.0.80

Released on 2026-06-28

API and ticket portal hardening

Release focused on strengthening license APIs, monitoring relay, generated ticket portal and local desktop queries.

NexaDesk

New features

License API now validates serials, machine IDs and request methods more strictly.
Generated ticket portal now includes CSRF protection, honeypot and rate limiting on public forms.
Remote Client macOS 0.4.4 repackaged with a consistent local signature to avoid the damaged-app warning caused by a broken signature.

Improvements

Monitoring relay now includes security headers, request limits, rate limiting and encrypted envelope validation.
License admin and client-area session cookies now use HttpOnly, SameSite and Secure when HTTPS is active.
Local queries for products, invoices, company data, clients, service records and monitoring agent were parameterized where possible.

Fixes

Public APIs no longer expose internal technical details on server errors.
Ticket portal API token is no longer accepted when the configuration token is empty.
Ticket links sent by email are better protected against unusual Host headers.

Notes: This release reduces clear technical risks, but it does not replace an independent penetration test before commercial distribution.

2.0.79

Released on 2026-06-28

Remote support hardening

Release focused on strengthening remote-support security, limits and session control.

NexaDesk

New features

The remote-support relay now applies rate limits by IP, relay and action to reduce public bridge abuse.
Added technical relay audit events without storing decryptable session content.

Improvements

Stricter AES/HMAC envelope validation before relay acceptance.
Expired, closed or overly long sessions are blocked before launch from the desktop app.
Longer temporary passwords for new attended sessions.

Fixes

Relay error responses no longer expose internal server details.
Relay queue growth is limited by delivered-message cleanup and pending-message caps per room.

Notes: Remote support remains based on consent, temporary credentials or contract-authorized unattended access.

2.0.78

Released on 2026-06-28

Invoice support work from customer records

Release focused on smoothing the workflow between remote support, customer history and invoicing.

NexaDesk

New features

Billable remote-support work now shows a direct create-invoice action inside the customer intervention history.
Invoices already generated from support work can be opened directly from the customer record.

Improvements

Customer intervention history now shows duration, contract coverage, billing status and linked invoice more clearly.
Reduced the steps needed to turn a remote support session not covered by contract into an accounting document.

Fixes

Aligned the customer intervention table with the new remote-support session closure workflow.

Notes: Invoice creation remains manual and requires operator confirmation to avoid accidental documents.

2.0.77

Released on 2026-06-28

Expanded remote control

Release focused on making remote support closer to a professional support workflow, with broader remote input and time-limited customer consent.

NexaDesk

New features

Remote Client 0.4.3 with remote mouse movement, right click, double click and mouse wheel support.
Controlled viewer shortcuts: Ctrl+C, Ctrl+V, Ctrl+A, Enter, Tab and Esc.
Remote-control consent automatically expires after 10 minutes.
Guided session closure with technician notes, outcome, duration and customer history entry.
Remote support sessions not covered by a contract can be converted directly into an invoice.

Improvements

Client-side rate limiting to reduce abusive or abnormal input bursts.
Anti-replay protection for already received control events.
Desktop viewer and standalone client now share the same command set.
Simplified Remote Support screen with a primary workflow: partner ID, verification, password and connection start.

Fixes

Right click is now captured correctly even when the browser would normally open a context menu.
Stale remote-control events are ignored by the Remote Client.

Notes: Remote control still requires explicit customer consent. Remote support is ready for testing; software code signing is still recommended before commercial distribution.

2.0.76

Released on 2026-06-28

Remote clipboard and modular license enforcement

Release focused on making remote support more practical and enforcing license-controlled modules in the application backend.

NexaDesk

New features

Remote Client 0.4.2 with encrypted remote copy/paste support.
Clipboard actions: copy text to remote, paste on remote and read the current remote selection.
Backend enforcement for premium modules: Remote Support, Agents, Newsletter, Ticket Portal and Italian e-invoicing.
Clear in-app lock screen when a feature is not included in the active license.

Improvements

Stricter validation of remote-control events using a closed allow-list.
Clipboard text is size-limited and transmitted only inside encrypted end-to-end envelopes.
The license screen now shows product and active modules.

Fixes

Blocked IPC access to premium features when the active license does not include them.
Separated Windows Modern and Windows Legacy update feeds correctly.

Notes: Remote control still requires customer consent. Remote copy/paste does not execute arbitrary scripts and does not access the filesystem.

2.0.75

Released on 2026-06-27

Modular licensing and standalone remote support

Release focused on separating NexaDesk products commercially: management suite, standalone remote support, full bundle and license-controlled modules.

NexaDesk

New features

Remote Client 0.4.1 with Receive support and Connect to another device areas.
Direct connection through partner ID and password from the standalone client.
Remote control flow with explicit request and customer-side consent before accepting input.
Modular licenses for management suite, remote support or complete bundle.
License admin product selector, included modules and aggregate download counter.
Separated server relay services for agent monitoring and remote support.

Improvements

New NexaDesk icon applied to desktop packages.
Standalone client ID and password derive a dedicated encrypted relay channel without exposing content to the server.
The desktop Remote Support page can send encrypted control requests and remote clicks.
Cleaner server structure under /opt/nexadesk-services for future migrations.
Public download page and client area now include the standalone Remote Client.

Fixes

The license server rejects licenses used on the wrong product.
Agent relay database separated from the license database.
Public endpoint URLs remain compatible for the app, agents and remote client.

Notes: Remote control requires customer consent. First input support is available on Windows; macOS requires system Screen Recording and Accessibility permissions.

2.0.73

Released on 2026-06-26

Remote screen viewer

Release focused on the first NexaDesk remote screen viewer: the Remote Client can share screen frames through the encrypted bridge and the desktop app can display them inside the support session.

NexaDesk

New features

Remote Client 0.3.0 with Share screen and Stop sharing controls.
Remote session viewer embedded in the Teleassistenza / Remote Support page.
Low-frequency JPEG frame transport through the encrypted NexaDesk relay.
Relay payload limit increased to carry encrypted screen frames without exposing content to the server.

Improvements

Technicians can prepare a session and watch incoming frames from the same support screen.
Clearer session-kit instructions: the customer must click Share screen in the Remote Client.
Remote Client download updated to version 0.3.0.

Fixes

Aligned generated relay session configuration with the remote viewer flow.
Improved relay message handling for remote support sessions.

Notes: This release introduces a read-only screen viewer. Mouse and keyboard control remain the next remote support module step.

2.0.72

Released on 2026-06-26

QuickSupport remote assistance

Release focused on the first operational NexaDesk remote assistance flow with QuickSupport client, app-generated sessions and encrypted bridge relay.

NexaDesk

New features

Remote Client 0.2.0 with temporary ID/password, quick copy actions and session configuration import.
nexadesk-session.json generated in the session folder to prefill the customer client.
Preparation for contract-authorized direct access with a persistent access secret separated from temporary passwords.
Heartbeat through the NexaDesk bridge relay with basic system, CPU and RAM information.

Improvements

More complete session folder with instructions and importable configuration.
Clearer in-app messages for QuickSupport client, relay and encrypted bridge.
Remote Client download updated to the new server-hosted version.

Fixes

Session code created by the app now matches the Remote Client display after importing the configuration.
Improved heartbeat parsing during remote relay sync.
Fixed operational inconsistencies in the remote assistance session kit.

Notes: This release prepares QuickSupport and authorized direct access. Full screen-control remains the next remote assistance module.

2.0.71

Released on 2026-06-26

Separated Windows channels

Release focused on distributing Windows Standard and Windows Legacy builds correctly while keeping website changelog and download links aligned.

NexaDesk

New features

Dedicated update channel for Windows Legacy 7/8/10 through /updates-legacy/.
Separate website and client-area downloads for Windows 10/11, Windows Legacy and macOS.
Windows Legacy build now identifies and uses its own update feed.

Improvements

Clearer release tracking for testers and customers.
More precise updater error messages depending on the active channel.
Release hygiene rule added: every app update also updates changelog and download links.

Fixes

Fixed Windows Legacy link pointing to the same installer as the modern Windows build.
Prevented Legacy builds from accidentally updating to the standard Windows build.
Aligned the public changelog with the latest application release.

Notes: The Windows Legacy build is intended for older PCs, netbooks, Surface devices or Windows 7/8/10 systems with dated graphics drivers.

2.0.60

Released on 2026-06-22

App and component stabilization

Release focused on desktop app stability, license verification, generated ticket portal and agent components.

NexaDesk

New features

In-app Updates panel connected to the NexaDesk update server.
License management with status and expiry checks through the official server.
Generated ticket portal with API token and portal URL configuration.
Agent packages for rental fleet devices with dedicated folder and quick access to generated files.

Improvements

Cleaner separation between local data, generated documents and configuration files.
Clearer messages in license and update settings.
Ticket portal and in-app ticket area aligned to the same operational flow.

Fixes

Fixed update-state inconsistencies when an update package was already downloaded.
Fixed incomplete agent file generation in some installations.
Improved error handling for invalid license keys.

Notes: This release only covers the installed application and its distributed components.

2.0.46

Released on 2026-06-18

Windows, settings and updates

Release focused on the Windows experience, settings and private update channel.

NexaDesk

New features

Windows-style settings area with dedicated window and Apply, Save and Cancel actions.
Help menu populated with useful operational entries.
Update channel moved from GitHub flow to the dedicated NexaDesk server.

Improvements

Better document paths for backups, invoices, orders, quotes, contracts and service reports.
Clearer update errors when commercial code signing is not yet available.

Fixes

Setup wizard flow fixed after license activation on Windows.
Update verification stabilized on the dedicated server.

Notes: Commercial code signing remains recommended to remove SmartScreen and Gatekeeper warnings.

2.0.34

Released on 2026-06-13

Licensing and client area

License system, admin panel and client area introduction.

NexaDesk

New features

NexaDesk license server with serial activation and status verification.
Admin panel for monthly, semiannual, annual and lifetime licenses.
Client area with license summary, expiry date, used activations and software downloads.
14-day trial and grace period after expiry.

Improvements

Warnings before license expiry.
Application lock after expiry and grace period without deleting local data.
Client account linked to license records.

Fixes

Activated licenses can no longer be fully removed; they can be replaced with a new key.
Improved messages for invalid license keys.

Notes: The license endpoint is centrally controlled by NexaDesk and is not meant to be user-editable.

2.0.29

Released on 2026-06-09

Service, clients and dashboard

Main operational modules made richer and more stable.

NexaDesk

New features

Complete client record with order, invoice, quote, contract and contact history.
Redesigned dashboard with clearer key indicators.
Optional model and serial number fields in service records.
PDF generation for intake forms, checkout forms and service reports.

Improvements

Cleaner operational sections.
Better links between clients, documents, service jobs and contracts.
User data protection during updates and reinstalls.

Fixes

Data loading issues fixed in several views.
Contract and ticket reading issues resolved.

Notes: Updates must not overwrite existing customer databases or documents.

2.0.20

Released on 2026-06-08

Rental fleet and agent

Server rental management and agent monitoring foundation.

NexaDesk

New features

Rental fleet status: available in-house or rented.
Client, start date, expiry date, rental price and invoice link for rented servers.
Agent package generation for monitored devices.
First agent metrics for CPU, RAM, disk and last contact.

Improvements

Rental fields appear only for rented devices.
Confirmation dialog before removing a server from the fleet.
Preparation for encrypted relay and devices without static public IP.

Fixes

Server removal behavior fixed.
Empty agent folder after generation fixed.

Notes: Agent monitoring is designed to send heartbeat and metrics without exposing customer servers directly.

2.0.17

Released on 2026-06-07

Commercial baseline

First externally testable baseline version.

NexaDesk

New features

First setup wizard for company, country, tax profile and document paths.
Tax settings for Germany and Italy.
SDI and PEC fields shown only for Italian configuration.
Installable web ticket portal.

Improvements

SMTP improved for notifications and tickets.
Operational documentation for application, ticket portal and agent.

Fixes

Initial page loading errors and missing Electron functions resolved.
JavaScript main process exceptions fixed.

Notes: This release defined the functional baseline for macOS and Windows tests.