What gets tested
Client installation, video quality, control smoothness, latency, stability, Windows/macOS compatibility and bridge behavior.
The Founding Tester Program validates NexaDesk Remote Support across real networks, devices and support cases. Approved testers receive 6 free months and provide operational feedback.
Client installation, video quality, control smoothness, latency, stability, Windows/macOS compatibility and bridge behavior.
We collect aggregated anonymous technical metrics. Video, clipboard, files and session contents are not stored.
Approved testers receive a free 180-day license to use the product and provide focused feedback.
IT technicians, repair shops, consultants, small MSPs and companies with real remote support cases.
No. Metrics are technical and anonymous; session contents are not stored.