No login required
For private help, the client with temporary ID and password is enough. NexaDesk login is needed only for licensing, address book and authorized access.
NexaDesk Remote Client remains free for private use: the person receiving help opens the client, shares an ID and temporary password and authorizes the session. Professional features stay separate in commercial plans.
For private help, the client with temporary ID and password is enough. NexaDesk login is needed only for licensing, address book and authorized access.
Technicians, companies and MSPs need a professional license when remote support is used for work or customers.
The Windows and macOS client is available from the Download page and Remote Support page.
Yes, private/non-commercial help is free with manual sessions.
No. Professional or commercial use requires a NexaDesk Remote Support license.