NexaDesk
Remote support for IT technicians

Remote support for technicians working on customer systems every day

An IT technician needs more than a remote screen. Consent, stable control, client history, service notes and optional billing matter. NexaDesk Remote Support works standalone and can also be part of the Gestionale workflow.

ID and password sessions

The customer shares an ID and temporary password. The technician starts the session from the viewer without complex network setup.

Professional workflow

When the session starts from Gestionale, start, end, duration, notes and billable status can stay connected to the client or ticket.

Beta with real metrics

During the Founding Tester program, anonymous technical metrics about video quality, latency, stability and compatibility help improve real support scenarios.

FAQ

Is it suitable for freelance technicians?

Yes. Professional plans are designed for solo technicians, repair shops and small IT teams.

Can I test it before buying?

Yes. Approved Founding Testers receive 6 free months.